Frequently Asked Questions
HOW DOES THE MODEL WORK?
We design and produce a premium quality, USA made piece of athletic apparel.
We create a campaign on our store page to showcase the product and give you a
chance to back it. If the campaign reaches its funding goal, we go into production.
HOW LONG DOES IT TAKE FOR MY ITEM TO SHIP?
The shipping timeframe for each campaign is listed on the product page.
After an item is successfully funded and we go into production, we will
send you updates along the way.
HOW WILL I KNOW MY SIZE?
There is a detailed fit guide for each product we create. You can see all
the sizing details there. Otherwise, we recommend keeping it simple.
Our products will be similar in fit to other major brands.
WHAT HAPPENS IF A CAMPAIGN DOES NOT REACH THE FUNDING GOAL?
If a campaign does not reach its goal, we refund your money and we don’t
make the product. It’s that simple. No risk for you at all. We only go into
production for campaigns that are fully funded.
WHEN AM I CHARGED?
You are charged during the checkout process but will receive a refund if the campaign does not reach it's funding goal. If the campaign fails to reach its goal, you don't pay anything.
CAN I EXCHANGE OR RETURN AN ITEM?
Because of our model, we only produce what is ordered. As a result, we
don’t carry excess inventory for exchanges. We will do our best to replace
your item with a different size or provide you with store credit. Send us
an email, we will help.
DO YOU SHIP INTERNATIONALLY?
We ship USPS priority flat rate all over the world. Some destinations outside of the U.S. are more costly, so our international customers typically bundle multiple products together to save on shipping.